FREE Standard Delivery for all orders over €150 

Europe Standard Delivery: FREE on orders over €150 | 4-12 Business Days

Europe Standard Delivery: FREE on orders over €150 | 3-5 Business Days

Some international shipments can be subject to customs and import duties or taxes once they reach their destination. In these circumstances, Neuw does not take responsibility for paying any charges.

Peak period fulfilment delays

Please note, due to high order volumes during peak sale periods, your order may take a little longer to ship out. Our dedicated fulfilment teams are working as hard as possible to get your orders on their way to you but we would recommend adding 1-2 business days to the below shipping timeframes. We really appreciate your patience and support.

30 Day Returns

Full price items are eligible for an exchange, refund, or voucher.

Items marked as FINAL SALE cannot be returned or exchanged for store credit or exchange unless deemed faulty.

Sale items are eligible for an exchange or voucher only, unless deemed faulty. More info.