Possible shipping delays – Holiday season 2019

As always, we’ll do our best to process and ship your orders as soon as possible but please be aware there may be delays during this busy period (December 23rd onwards). Thank you so much for your patience.

AUSTRALIA - Free Standard Shipping

Standard shipping is FREE to all Australian addresses.

Orders placed before 9am AEDST on a business day will usually be processed and dispatched on the same day. Orders placed after this time will be processed and dispatched on the next business day.

All orders are shipped with Australia Post and you will receive a confirmation email with a tracking number once this has been completed. You can track your order here.
Delivery may take up to 7 business days however most orders are received within 2-4 business days.

Express shipping is $10 and can be selected at checkout. These are usually delivered within 1-3 business days (not including standard handling time).

For more information on delivery timeframes, please refer to the Australia Post website.

While we endeavour to ship your orders as quickly as we can, some delays may occur due to high order volumes following public holidays and online sale events.


International orders are usually shipped within 2 business days of order confirmation.

International orders are shipped via Australia Post (Standard International service) and you will receive a confirmation email upon dispatch.

Once you have received your tracking number, you can track your order online here.

PLEASE NOTE: shipping costs do not include applicable import taxes and duties.Customers are responsible for these charges and Neuw Denim is unable to provide any quotes for these prior to delivery. To estimate any duty & import taxes, you can use this calculator or contact your local customs department.

Delivery Country


Estimated Delivery Timeframe

New Zealand

NZD$10 for orders less than NZD$200

4 - 6 business days

FREE for orders of NZD$200 or more


USD$10 for orders less than USD$250

4 - 6 business days

FREE for orders of USD$250 or more

Europe & United Kingdom

€15 is charged for all orders less than €200

5 - 8 business days

FREE for orders of €200 or more