You are welcome to return any item bought from neuwdenim.com for:
a) any other size or item currently available on neuwdenim.com, or
b) a credit voucher to the value of 110% of your original purchase, or
c) a full refund to your original method of payment.
All requests for returns must be received within 30 days of the receipt of your order, and items must be in as-new condition with all original swing tags attached. We reserve the right to refuse any returns where the products do not meet these conditions.
Please be aware that we do not cover the shipping costs to send exchanges back to us (unless the product is faulty), and for International orders we do not refund any shipping costs originally paid for returned items.
TO ARRANGE A RETURN please email us with the details of your original purchase and let us know if you would like to return for another size/item, a 110% credit or a refund. We will get back to you within two business days with a pre-completed returns form to send back with the item.